10 September 2025, Shah Alam – As Bateriku.com continues its journey from a 24/7 on-demand car battery replacement startup to a full-fledged automotive ecosystem player, the importance of robust IT infrastructure has become more critical than ever.

Bateriku.com Explores IT Infrastructure Advancements at Dell Technologies Forum Malaysia

With ambitions to be listed and scale further across the region, the company is placing strong emphasis on developing reliable, future-ready digital foundations.

From Startup to Ecosystem: The Next Step Forward

Bateriku began with a simple idea, providing fast and convenient car battery replacement services. Over the past decade, that idea has grown into a nationwide ecosystem encompassing roadside assistance (RSA), more than 230 Pitstop outlets, more than thousand gig technician networks (BHeros), entrepreneurs (BPreneurs), and workshop and towing partners (BBuddies).

As the business evolves beyond physical products and into digital solutions and platforms, building a reliable infrastructure is no longer optional, it is essential. Internal development of digital products, customer-facing apps and ecosystem integration requires strong, secure, and scalable systems.

Why IT Infrastructure Matters

For Bateriku, IT infrastructure serves as the backbone of operations:

• Enabling seamless customer experience through apps, real-time updates, and secure payments.
• Supporting ecosystem integration by connecting BHeros, Pitstops, and BBuddies under one system.
• Ensuring scalability as the company expands regionally.
• Providing data-driven insights to improve efficiency and predict customer needs.
• Safeguarding customer trust with strong cybersecurity and compliance measures.

As the company eyes public listing, aligning with global best practices and ensuring compliance with regulatory requirements further underscores the need for world-class infrastructure.

Dell Technologies Forum: A Gateway to Innovation

In pursuit of the right partners and inspiration, Bateriku led by the Head of Departmnet Infrastructure and Security, Mr Sofian Husin, recently joined the Dell Technologies Forum Malaysia. The event showcased Dell’s range of enterprise solutions while also featuring discussions on emerging technologies such as Artificial Intelligence (AI).

Key highlights included:

• AI-powered business transformation – driving smarter decision-making and unlocking new growth opportunities.
• Advanced IT solutions – to enhance security, scalability, and employee productivity.
• Workplace innovation – designing connected, collaborative work environments.

For Bateriku, the insights gained resonate strongly with its mission: just as the company aims to deliver the best experience to customers, it is equally committed to empowering employees with tools and environments that foster innovation.

Visit to Dell’s Cyberjaya Campus

Following the forum, Bateriku' Infrastruture and Security team was also given the opportunity to tour Dell’s Cyberjaya campus. The visit provided first-hand exposure to how a multinational technology leader builds workspaces that connect people, enhance collaboration, and drive performance.

From newly renovated meeting rooms to open-plan collaborative spaces, Dell demonstrated how physical infrastructure and digital solutions can be designed to work hand-in-hand. Inspirational slogans and visual branding across the facility underscored Dell’s mission of driving human progress through technology — a philosophy that Bateriku also embraces as it continues to evolve.

Aligning With Our Vision

The parallels are clear:

• Innovation-driven progress – Dell leverages technology to advance human potential, while Bateriku leverages technology to connect and empower its ecosystem.
• Future-proofing growth – Both organizations recognize the need for continuous evolution to stay relevant in a fast-changing world.
• Employee and customer focus – Just as Dell designs solutions for productivity, Bateriku builds its systems to deliver value both to customers and employees.

As Bateriku prepares for its next chapter, expanding its digital product portfolio, strengthening infrastructure, and working towards public listing. Partnerships and learnings from industry leaders like Dell will play a vital role.

Technology is not just a support system; it is a strategic enabler that ensures sustainability, competitiveness, and long-term growth. By investing in reliable IT infrastructure, Bateriku is not only future-proofing its operations but also reinforcing its position as a tech-enabled automotive ecosystem leader in Malaysia and beyond.