Job Opening
INTERNSHIP CUSTOMER SERVICE
CUSTOMER HAPPINESS
Located at Shah Alam
InternshipRole
Job Description
What you will do as an INTERNSHIP CUSTOMER SERVICE?
About the Job
Handle calls, chats and emails with professionalism while resolving inquiries and complaints quickly and tactfully. Join a supportive team where you’ll deliver excellent service, build strong customer relationships and keep every interaction positive.
Qualifications
- Diploma in mass communication or a related field
- Diploma in any field.
- Good communication skills in Bahasa Malaysia and English.
- Willingness to work rotational shifts and weekends.
- Pleasant, patient and friendly attitude.
- Required skills: Computer literacy, Microsoft Word, and Excel.
Responsibilities
- Handle inbound/outbound calls, live chat, email pertaining to company.
- Assist with customer inquiries and request promptly, accurately and professional.
- Resolve customer complaints tactfully and follow up to ensure resolution.
- Maintain amicable working relationship with the team and different department of the company.
What we Offer
Details coming soon.
