Job Details
Full Time
Shah Alam
Customer Happiness Department
(Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management or Any Related Field)
About the role?
Bateriku.com is seeking a skilled Customer Service Representative Internship to join our Customer Happiness Department.
Key Responsibilities
- Handle inbound/outbound calls, live chat, email pertaining to company.
- Assist with customer inquiries and requests promptly, accurately, and professionally.
- Resolve customer complaints tactfully and follow up to ensure resolution.
- Maintain amicable working relationships with the team and different departments of the company.
Requirements
- Must be able to communicate and write in English and Malay.