Job Details
Full Time
(HQ) SHAH ALAM
BPLAZ
SPM OR ANY EQUIVALENT CERTIFICATE
About the role?
Join our customer happiness team to provide excellent customer service and support.
Key Responsibilities
- Handle inbound/outbound calls, live chat, email pertaining to company
- Assist with customer inquiries and request promptly, accurately and professional
- Resolve customer complaints tactfully and follow up to ensure resolution
- Maintain amicable working relationship with the team and different department of the company
Requirements
- Candidate must possess at least SPM, Diploma, Advance/Higher/Graduate Diploma, any field
- Must able to communicate and written in english and malay