Job Details
Full Time
Shah Alam
BPlaz
SPM or any equivalent certificate
About the role?
Handle calls, chats, and emails with professionalism while resolving inquiries and complaints quickly and tactfully. Join a supportive team where you’ll deliver excellent service, build strong customer relationships, and keep every interaction positive.
Key Responsibilities
- Handle inbound/outbound calls, live chat, email pertaining to company
- Assist with customer inquiries and request promptly, accurately and professional
- Resolve customer complaints tactfully and follow up to ensure resolution.
- Maintain amicable working relationship with the team and different department of the company
Requirements
- Candidate must possess at least SPM, Diploma, Advance/Higher/Graduate Diploma, any field
- Must able to communicate and written in english and malay