Administrative Support: Manage day-to-day administrative tasks, including record maintenance, invoice preparation, and correspondence handling. Process and organize customer service records, invoices, and warranty documentation.

Data Management: Accurately enter and maintain job orders, customer details, and inventory levels in the workshop management system. Generate inventory reports and monitor usage trends to forecast future requirements.

Inventory Management: Oversee the ordering, receiving, and stocking of automotive spare parts. Monitor inventory levels to ensure parts availability and prevent shortages. Conduct regular stock counts, reconcile discrepancies, and maintain organized storage of spare parts. Ensure compliance with safety and organizational guidelines for spare parts storage.

Supplier Coordination: Coordinate with suppliers to ensure timely procurement of required parts. Maintain proper documentation for warranty claims and supplier returns.

Customer Service: Assist customers in identifying and selecting appropriate spare parts for their vehicles. Provide accurate information on parts availability, pricing, and delivery timelines. Address customer inquiries and complaints related to spare parts, escalating issues when necessary.

Team Collaboration: Work closely with the supervisor, service advisor, senior technician, and technicians to ensure timely availability of parts for repairs and services.

Budgeting and Reporting: Assist in preparing budgets for spare parts procurement and administrative expenses. Track and document expenses to support financial planning.